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Reinstalling the Software

Topics in this chapter


The VBrick EtherneTV VOD-W server is shipped with Windows 2003 Server Web Edition and the VOD-W software already installed. Installation instructions are provided here only in the unlikely event that you need to reinstall the software. These instructions explain how to install the VOD-W software on a system that already has Windows 2003 Server Web Edition installed. Keep in mind that if you reinstall the software as explained here, you will also need to restore the database and video content (see Database Restore).

Installation Prerequisites

Before installing the VOD-W software from the EtherneTV VOD-W Server Software CD, make sure that Windows 2003 Server Web Edition is already installed. This software is included with the Dell recovery CDs that are shipped with the server (see Server Restore for more information). Also make sure there are no previous versions of the QuickVideo Content Server installed.

To manually check for previous versions:
  1. Go to Start > Settings >Control Panel > Administrative Tools > Services.
  2. The services QuickVideo Content Server,QuickVideo OnDemand Server and QuickVideo Stream Redirector) should not be listed. If they are, refer to Uninstalling the Software.
  3. The services IIS Admin Service and World Wide Web Publishing Service should be present and started.
  4. The service ASP.NET State Service should be present and started.

Reinstalling the VOD-W Software

To install the VOD-W software on a system with Windows 2003 Server Web Edition already present:
  1. Insert the EtherneTV VOD-W Server Product CD in the CD-ROM drive on the server.
  2. Navigate to MSDERedistribution.exe and double-click to launch the program.
  3. In the MSDE Redistribution window select Continue to accept the default.
  4. Wait until the process completes and reboot when done.
  5. Install the InfoValue QuickVideo OnDemand Server by double-clicking on
  6. Click Next on Welcome to the InstallShield Wizard for EtherneTV-VOD-W.
  7. In the Choose Destination Location window select Next to accept the default.
  8. If prompted, you may need to insert the Windows 2003 Web Edition CD in the drive.
  9. When prompted, insert the EtherneTV VOD-W Server Software CD in the drive.
  10. Click Next on the Welcome to the QuickVideo OnDemand Server page.
  11. Click Next on the Readme File.
  12. Click Next on Choose Destination Location page to accept the default.
  13. Click Next on Select Program Folder to accept the default.
  14. Click OK to skip the License Registration screen.
  15. When the InfoValue Product Configuration page is displayed, select your Server IP address from the drop down list and click OK.
  16. When the first Installation QuickVideo OnDemand Complete page is displayed, click Finish.
  17. When the second Installation Complete page is displayed saying the EtherneTV VOD-W has finished installing, click Finish to restart your computer.
  18. Wait for the computer to restart and then login. Then go to Start > Control Panel > InfoValue Quick Video.
  19. On the License tab, click Load License File and then navigate to the file, select it and click Open. (The license file is included with the VOD-W server software on a separate VOD-W Server License CD.)
  20. Click OK and OK again when the license file has been successfully loaded.
  21. Launch the configuration utility: Go to Start > Control Panel > InfoValue QuickVideo.
  22. Change Storage Path 1 to D:Content to store video. The total amount of storage capacity on the D: drive depends on your VOD-W server:
  23. Platform
    VOD 50W
    136 GB
    PowerEdge 2850/2950
    VOD 300W
    836 GB
  24. Reboot the server, wait for reboot to complete, and then login.
  25. If external storage is configured, click Add Storage Path, browse to the Content directory on the external storage volume. Then click Add and click OK.
  26. Repeat the step above for each external storage volume.
  27. When done click OK to exit the configuration utility and reboot the server: Go to Start > Shutdown > Restart.
  28. After the reboot, ingest the demo content as follows. There are seven demo files to ingest and they must be ingested one at a time.
  29. Go to Start > All Programs > Video OnDemand Server > Ingest Content.

  30. In the Content Import Location field click Browse and navigate to E:StagingArea.
  31. Highlight the first demo file and in the Content Title field enter the title that will be seen by users in the format:
  32. /Demo/< Name of Demo file >

  33. Click Start. When done repeat these steps for the other six files.

Reinstalling the Dongle Driver

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The license file corresponding to maximum streams and bandwidth you purchased is pre-installed on the server by VBrick. Under normal circumstances you will never have to re-install the license. When you purchase a VOD-W, a dongle key with the proper settings is also included. This dongle key must be connected to any available USB port (front or rear) on the unit to enable video streaming through the server. The license dongle regulates the maximum video streaming throughput and the maximum number of simultaneous video streams. The license file is pre-installed on the VOD-W server in the system32 folder. However, you will still need to reinstall the dongle driver if you ever need to reinstall the system.

Installing the Dongle Driver

To load the license with the dongle:
  1. Attach the dongle key to any available USB port and click Continue to run the Found New Hardware Wizard.
  2. Go to Start > Control Panel > InfoValue QuickVideo.
  3. Click on the License tab and click the Load License File button.
  4. After loading a valid license, click on Load Dongle Driver. This will load the dongle driver, restart the service, and load the new license.
  5. If errors occur, click Run Diagnostics (on the license tab) and send the log file, the infovalue.lic file, and your dongle ID to VBrick Support Services. See VOD-W Event Manager for more information.

Viewing License Status

Viewing the current license status:
  1. Review the information of the splash page for current status: Maximum Number of Streams and Maximum Throughput.

Uninstalling the Software

This procedure does not delete or remove any content that has already been ingested. To remove ingested content, use the content deletion procedures before or after installation.

To un-install the VOD-W software:
  1. Go to Start > Programs > QuickVideo OnDemand Server > Uninstall QVOD Server to uninstall the QuickVideo OnDemand Server.
  2. For a cleaner un-install, you should also uninstall the database components. To un-install database components, go to Start > Settings > Control Panel > Add or Remove Programs and un-install Microsoft SQL Server Desktop Engine.
  3. Go to the file system and delete the folder C:Program FilesMicrosoft SQL Server.
  4. To un-install the remaining VBrick VOD-W components, go to Start > Settings > Control Panel > Add or Remove Programs and un-install EtherneTV-VOD-W.

If you are planning to reinstall the VOD-W software, delete the following folders in C:Program Files:

  • MicrosoftSQLServer
  • VBrick

The license file will remain in C:WindowsSystem. If you are reinstalling the VOD-W software, there is no need to reload the license file.

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Using the Set Top Box

Topics in this chapter


The look-and-feel of the STB screen depends on how it is configured. Once configured with an IP address and powered on, the set top box opens in one of three Start modes depending on how it is set to operate. To configure Start mode in the STB configuration application, go to Configuration > Video > Setup > Start Mode.

Table 6. Choosing a Start Mode
In Local start mode, the start page shows all live streams and videos that are available for viewing. This page is created and programmed by a system administrator and can be customized or re-created with any look-and-feel appropriate for your site. Any live streams or videos are pre-programmed in advance. See Local Configuration for more information.
In Local-Fullscreen start mode, the STB is programmed to display a single stream or a video. It can only be changed by a system administrator. There are no user controls except Volume and Mute.
In MCS start mode, the start page is downloaded from a VBrick ETV Portal Server (formerly MCS). The live streams and videos displayed on the STB are configured in the Portal Server. See the ETV Portal Server Administrator Guide and the ETV Portal Server User Guide for more about how to configure and use the ETV Portal Server.

Start Mode

Local Mode

If the set top box is configured for Local mode, the start page (stbLocalUITemplate.htm) is stored locally in the STB. The content available on the page (links to either live streams or stored videos) is determined and programmed by an administrator and downloaded to the STB (see Local Configuration for more about how to create and download the configuration file). The page is hard-coded with links to different content. To change the available content, you need to modify and download a new page.

Local-Fullscreen Mode

If the set top box is set up in Local-Fullscreen mode, there will be a (live or stored) video image on the TV at system startup. The image is controlled by the system administrator. It covers the entire screen and there are no user controls shown or available. The video image is programmed to decode a specific stream. Volume and Mute are the only controls available from either the wireless keyboard or the IR handheld remote control.

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Figure 6. Local-Fullscreen Mode

MCS Mode

In MCS start mode, the start page is downloaded from a VBrick Media Control System. The live streams and videos displayed on the STB are configured in the ETV Portal Server (formerly MCS). In MCS mode, the STB has optional login authentication to protect against unauthorized use. If authentication is enabled, the STB will display a login window when powered on for the first time. You must use the IR remote control (or the wireless keyboard) to enter a PIN. PIN numbers are configured in ETV Portal Server. Once logged in, the set top box displays a home page. The home page resides on the ETV Portal Server as an HTML page and is uploaded to the STB at startup (the ETV Portal Server is a web server). The home page is dynamically updated with a list of live streams or stored videos. See the ETV Portal Server Administrator Guide for complete details.

The VBrick ETV Portal Server (formerly MCS) is outside the scope of this document. For more about how to configure and use the portal server, see the ETV Portal Server Administrator Guide and the ETV Portal Server User Guide respectively.

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Using the IR Remote

The remote control unit is an infrared remote control device you point at the sensor on the front of the STB above the LEDs. As described below, the buttons on the remote control only work if the STB is configured for MCS or Local mode. If configured for Local-Fullscreen, you can only use the Volume and Mute buttons. See Start Mode for more information. The buttons on the handheld IR remote control are described in the following table from left to right and top to bottom.

If playing a file on an NXG VOD server in Local mode, the Play button on the IR remote will start (or re-start) the video from the beginning. For best results, use the Channel and Select buttons rather than the mouse controls.

Once a stream is selected, the buttons across the top can be used to stop, play, or pause a video. Stop and pause are useful when playing VoD streams.
The outer buttons on the second row are not used.
The middle buttons on the second row are used with VoD to go Fast Forward or Rewind MPEG-1 and MPEG-2 videos; not supported with MPEG-4.
Green. Corresponds to left mouse button.
Press circular pad to move the cursor in the same manner as you move a mouse.
Black. Not used.
Not used.
Page up and down menus.
Provides useful information about a live stream or a video in progress. MCS Start Mode only.
Mute/un-mute the sound.
Yellow. Selects the currently highlighted stream or menu selection.
Adjust volume up or down.
Press for Full Screen; press again to close.
Press up or down to page through streams or videos.
Opens Watch Television page. MCS Start Mode only.
Launches a web browser if enabled.
Opens Video on Demand page. MCS Start Mode only.
Use to enter a PIN if security is enabled.
Red. Press once to start recording if ETV Portal Server and video-on-demand servers are present; press again to stop recording.
Displays the Menu commands.

Using the Wireless Keyboard

The wireless keyboard is an optional device. It has an infrared transmitter you point at the sensor on the front of the STB above the LEDs. It is easy to use the wireless keyboard for any STB operation like navigation, selecting streams, etc. It has many of the handheld IR controls (see above) as well as a full QWERTY keyboard with a mouse pad on the right and mouse buttons on the left. The wireless keyboard is available from VBrick. When using a standard keyboard, it also helps to connect a standard (USB or PS/2) mouse to the STB. Once attached, go to General > Hardware > Mouse Type to configure the STB for the mouse you are using. Note that the STB has one PS/2 port and two USB ports.

Accessing the Web

The WWW feature requires a keyboard and operates in MCS and Local mode only. Attach a standard (USB or PS/2) keyboard or use the wireless keyboard available from VBrick Systems. (When using a standard keyboard, it also helps to connect a mouse. To configure a mouse, go to General > Hardware > Mouse Type.) The WWW feature must be enabled in STB configuration. To check, go to Configuration > General>Security>Enable Browsing. If browsing is enabled, select the WWW button on the keyboard or on the IR remote to launch an Internet browser.

When you select WWW, a browser address bar is displayed at the top left of the window with navigation buttons on the right. Enter a web location (either an IP address or URL) in the box provided. Use the IR remote control or wireless keyboard mouse to position the cursor at the beginning or end of the text string and enter a location with the keyboard. Use Delete or Backspace to erase. The browser navigation buttons are described below from left to right.

Move back one page.
Move forward one page.
Stops the current operation, for example a page download.
reloads the current page.
Launches a search window, for example Google.
Exits to the home page. In Local mode, it exits to the local home page; in MCS mode, it exits to the MCS home page. After returning to the normal STB user interface, press WWW again to hide the browser address bar.

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