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Drivers System Integrator Laptops & Desktops

12/26/2021

In this section, you import drivers for both Windows PE and the full Windows 10 operating system. For the purposes of this guide, we will use one server computer: CM01. CM01 is a domain member server and Configuration Manager software distribution point. Select the Driver tab and click “Details” In Details search for any of the 'special' files, for your specific driver, according to the list below. The image below is an example of Realtek driver with Conexant (CXAPO) Integration and the HDA driver type needed to update the Audio device, according to the 'special' files lists below is FF04. The DELL Client Integration Pack (DCIP) for Microsoft System Center 2012 Configuration Manager is essentially an add-in for SCCM 2012 that assists in creating Driver Packages based on the OS platform. I found that this add-in made it very easy to import and create driver packages in SCCM 2012.

Most laptops have a separate Fn key, which usually performs a specific to particular laptop actions (including Wi-Fi on/off, change the screen brightness etc) in combination with the keys in the top row of keyboard (F1 – F12). A common laptop owners problem (especially after updating the system or manual installation of Windows 10) is that the Fn key is not working properly. In this guide we will take a look on typical causes of Fn key inoperability under Windows 10 for common brands of laptops: ASUS, HP, Acer, Lenovo and Dell.

How to fix Fn Key not Working Properly on Laptop?

Consider the typical reasons because of which the Fn key cannot function. As a rule, the problem encountered after installing (or reinstalling) Windows, but not always. The same problem may occur after you disabled startup for some software or after certain BIOS/UEFI settings change.

In most cases, the situation with Fn key incorrect functioning is caused by the following reasons:

  1. You did not install the system-specific drivers and software from the laptop vendor for the function keys work. Especially, if you have reinstalled Windows and then use the driver pack to install the necessary drivers. Also, it is possible, that the drivers available, for example, only for Windows 7, and you installed Windows 10 (the possible solutions described below).
  2. Fn key operation is depend from manufacturer utility, but this program has been removed by the user from the Windows startup.
  3. The behavior of the Fn key has been changed (some laptops allow you to change the Fn settings in the laptop BIOS/UEFI). Also these settings can be changed when you reset the BIOS configuration.
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The most common cause is described in the first part of this post, but below we will take a look at all options for each of the popular brands of laptops and possible scenarios to fix the problem.

Fn key on ASUS laptop

Set of software and drivers named ATKPackage (ATKACPI driver and hotkey-related utilities) is responsible for Fn key operationing on the ASUS laptop. This package is available for download on ASUS official website. At the same time, in addition to the components installed, you should place hcontrol.exe utility to the Windows startup (added to startup automatically during ATKPackage installation).

Download and install ATKPackage for your Windows version. After installation complete, reboot your system and check if the function keys work properly.

HP Laptops

To use the Fn key and its associated function keys on the HP Pavilion notebooks and other HP laptop models, you need to download and install the following components from

  • HP Software Framework, HP Hotkey Support HP On-Screen Display and HP Quick Launch from Sofware-Solutions section of the HP website.
  • Support Tools Pack for HP Unified Extensible Firmware Interface (UEFI) from section Utility.

Tip. For a specific HP laptop models, some of these utilities may be absent.

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In the BIOS of some HP laptops sometimes you can find an option to change the behavior of the Fn key. It is located in System Configuration. If Action Keys Mode is Disabled, the function keys work only with pressing Fn, if Enabled — then without pressing (but you need to press the Fn to use the F1-F12).

Acer Laptops

If the Fn button does not work on the Acer laptop, it is usually enough to select your device model on

Lenovo Laptops

There is available different software suites for the Fn key for different models and generations of Lenovo laptops. Find your laptop model on

  • Lenovo OnScreen Display Utility
  • Hotkey Features Integration for Windows 10
  • Advanced Configuration and Power Management Interface (ACPI) Driver
  • Lenovo Energy Management (Power Management)

Tip. If only combinations Fn+F5, Fn+F7 do not work properly, try to install official drivers Wi-Fi and Bluetooth from Lenovo site.

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Combination Fn+Esc switches the Fn key operation on some Lenovo laptops, this option is available in BIOS (Configuration -> HotKey Mode). BIOS option Fn and Ctrl Key Swap can also be present on ThinkPad notebooks, which changes the Fn and Ctrl in reverse.

Dell Laptops

It is usually required the following sets of drivers and applications to use the function keys on Dell notebooks (Inspiron, Latitude, XPS and other):

  • Dell Power Manager Lite Application
  • Dell QuickSet Application
  • Dell Foundation Services — Application
  • Dell Function Keys

You can download this application from

Note that for proper operationing of Wi-Fi and Bluetooth keys, you may need the original wireless adapter driver from Dell website.

Tip. Check the option Function Keys Behavior in the Advanced section of BIOS/UEFI on your Dell laptop and change it to Function if it is set to Multimedia.

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Applies to

  • Windows 10

In this topic, you will learn how to configure the Windows Preinstallation Environment (Windows PE) to include the network drivers required to connect to the deployment share and the storage drivers required to see the local storage on machines. Even though the Windows PE boot image and the Windows 10 operating system contain many out-of-the-box drivers, it is likely you will have to add new or updated drivers to support all your hardware. In this section, you import drivers for both Windows PE and the full Windows 10 operating system.

For the purposes of this guide, we will use one server computer: CM01.

  • CM01 is a domain member server and Configuration Manager software distribution point. In this guide CM01 is a standalone primary site server. CM01 is running Windows Server 2019. However, an earlier, supported version of Windows Server can also be used.

An existing Configuration Manager infrastructure that is integrated with MDT is used for the following procedures. For more information about the setup for this article, see Prepare for Zero Touch Installation of Windows 10 with Configuration Manager.

Add drivers for Windows PE

This section will show you how to import some network and storage drivers for Windows PE.

Note

Windows PE usually has a fairly comprehensive set of drivers out of the box, assuming that you are using a recent version of the Windows ADK. This is different than the full Windows OS which will often require drivers. You shouldn't add drivers to Windows PE unless you have an issue or are missing functionality, and in these cases you should only add the driver that you need. An example of a common driver that is added is the Intel I217 driver. Adding too many drivers can cause conflicts and lead to driver bloat in the Config Mgr database. This section shows you how to add drivers, but typically you can just skip this procedure.

This section assumes you have downloaded some drivers to the D:SourcesOSDDriverSourcesWinPE x64 folder on CM01.

Driver folder structure on CM01

Best

On CM01:

Oracle Desktop Integrator

  1. Using the Configuration Manager Console, in the Software Library workspace, expand Operating Systems, right-click the Drivers node and select Import Driver.
  2. In the Import New Driver Wizard, on the Specify a location to import driver page, select the Import all drivers in the following network path (UNC) option, browse to the CM01Sources$OSDDriverSourcesWinPE x64 folder and click Next.
  3. On the Specify the details for the imported driver page, click Categories, create a category named WinPE x64, and then click Next.
  4. On the Select the packages to add the imported driver page, click Next.
  5. On the Select drivers to include in the boot image page, select the Zero Touch WinPE x64 boot image and click Next.
  6. In the popup window that appears, click Yes to automatically update the distribution point.
  7. Click Next, wait for the image to be updated, and then click Close.


Add drivers to Windows PE

Add drivers for Windows 10

This section illustrates how to add drivers for Windows 10 using the HP EliteBook 8560w as an example. For the HP EliteBook 8560w, you use HP SoftPaq Download Manager to get the drivers. The HP SoftPaq Download Manager can be accessed on the HP Support site.

For the purposes of this section, we assume that you have downloaded the Windows 10 drivers for the HP EliteBook 8560w model and copied them to the D:Sources$OSDDriverSourcesWindows 10 x64Hewlett-PackardHP EliteBook 8560w folder on CM01.

Driver folder structure on CM01

On CM01:

  1. Using the Configuration Manager Console, in the Software Library workspace, expand Operating Systems, right-click the Drivers node and select Import Driver.

  2. In the Import New Driver Wizard, on the Specify a location to import driver page, select the Import all drivers in the following network path (UNC) option, browse to the CM01Sources$OSDDriverSourcesWindows 10 x64Hewlett-PackardHP EliteBook 8560w folder and click Next. Wait a minute for driver information to be validated.

  3. On the Specify the details for the imported driver page, click Categories, create a category named Windows 10 x64 - HP EliteBook 8560w, click OK, and then click Next.

    Create driver categories

  4. On the Select the packages to add the imported driver page, click New Package, use the following settings for the package, and then click Next:

    • Name: Windows 10 x64 - HP EliteBook 8560w
    • Path: CM01Sources$OSDDriverPackagesWindows 10 x64Hewlett-PackardHP EliteBook 8560w

    Note

    The package path does not yet exist, so you have to type it in. The wizard will create the new package using the path you specify.

  5. On the Select drivers to include in the boot image page, do not select anything, and click Next twice. After the package has been created, click Close.

    Note

    If you want to monitor the driver import process more closely, you can open the SMSProv.log file during driver import.

    Drivers imported and a new driver package created

Next, see Create a task sequence with Configuration Manager and MDT.

Related topics

Drivers System Integrator Laptops & Desktops

Prepare for Zero Touch Installation of Windows 10 with Configuration Manager
Create a custom Windows PE boot image with Configuration Manager
Add a Windows 10 operating system image using Configuration Manager
Create an application to deploy with Windows 10 using Configuration Manager
Create a task sequence with Configuration Manager and MDT
Deploy Windows 10 using PXE and Configuration Manager
Refresh a Windows 7 SP1 client with Windows 10 using Configuration Manager
Replace a Windows 7 SP1 client with Windows 10 using Configuration Manager